客服邮箱 / Support Email
如需帮助，请发送邮件至 hjrhsh@163.com。请在邮件中附上订单号、账号邮箱和问题说明。
For support, please email hjrhsh@163.com. Include your order number, account email, and a clear description of the issue.
订单与交付问题 / Orders and Delivery
购买后可在个人中心查看订单记录和下载交付入口。如果支付成功后权益没有自动开通，请联系我们人工核查。
After purchase, customers can check order records and delivery access in the account center. If an entitlement is not granted after payment, contact us for manual review.
响应时间 / Response Time
我们通常会在 1-3 个工作日内回复。涉及支付回调、退款或账号安全的问题可能需要更长核验时间。
We usually respond within 1-3 business days. Payment callback, refund, and account security issues may require additional verification time.